Important Links
What our customers say
"I have used Neo8 Hosting for almost four years now. They are approachable, helpful and reliable. Because I operate five websites it is vital that I can acquire technical help quickly, should the need arise.
Neo8 is also a very affordable hosting company I would certainly recommend them to anyone interested in starting a website."
- Rod Spiers Driver Training Centre, Ascot
Contact
Methods
If you are unable to find the answer to your question within our web site then please do contact our own in-house customer service team who will only be to happy to assist. Please use one of the following methods.
Please use one of the e-mail address's below to ensure your message gets delivered to the correct department.
| Email Address | Explanation of Use |
| sales@neo8.com | General sales enquiries from both prospective and existing clients. Existing clients please include your current domain or account ID with all correspondence to ensure a speedy response. |
| support@neo8.com | All technical support enquiries/problems regarding the operation of your service should be posted to this address. |
| abuse@neo8.com | Report suspected network abuse, both to and from our systems and networks. |
| accounts@neo8.com | All issues regarding billing, payments and cancellations should be addressed here. Other departments do not partake in these type of enquires. |
| domains@neo8.com | For matters regarding domain name registration, transfers and modifications should be addressed to this address. |
Phone
If you need to reach us by phone please call us on 01784 818 199.
Please note as we are primarily an internet based company staff may not always be available to answer your call. Please leave us a message and a member of staff will get back to you.
Listed below are our customer service operated hours.
| Day of Week | Opening Hours |
| Monday | 10:00 - 20:00 |
| Tuesday | 10:00 - 20:00 |
| Wednesday | 10:00 - 20:00 |
| Thursday | 10:00 - 20:00 |
| Friday | 10:00 - 19:00 |
| Saturday | Closed |
| Sunday | Closed |
Fax
Please fax all legal documents to the number below.
| Number | Explanation of Use |
| 0709 2390931 | All legal documents should be sent to this number, please use sales@neo8.com for general enquiries. |
MSN Messenger
You may contact our sales department via the MSN Messenger service if they are online. Please use this service to ask general questions about our services and not as a support avenue.
| E-mail Address | Explanation of Use |
| sales@neo8.com | Please add this address via MSN Messenger. Alternatively you can contact us using the appropriate e-mail addresses above. |